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Getting help

How do I contact support?

If you have a question about NetSpot, the first place to go is our Support Forum. Note that you have to register for our forum before you can post. If the forums can’t answer your questions, then contact us directly by clicking the Contacts link at the top or bottom of the page. Or email us at onair@netspotapp.com

How do I submit a feature request?

To submit a feature request, go to the Feature Requests section of our Forum. Check to see if anyone else has submitted a request for the feature you had in mind. If they have, you can add a reply to that thread indicating your support. If they haven’t, then you can start a new thread for your request. Note that you have to register for our forum before you can post.